Dear Electronic Music Family

As you already know, our events NATURE ONE, Ruhr-in-Love and MAYDAY can unfortunately not be staged this year because of the COVID-19 pandemic.

The tickets you have bought will remain valid, however, for the same event next year. Alternatively, you have the possibility to exchange the ticket(s) for a voucher equal to the value. This voucher can be used until 31 December 2021 in the I-Motion Online Shop, for example for tickets of another event and/or for merchandise items.

Please let us know what you would like to do with your tickets by filling in the following form. We’ll be happy to answer any questions you may have. Simply email us at shop@i-motion.ag.

Thanks for your support. Your I-Motion Team ❤️

*mandatory field

Order details

Ticket details
Please enter the corresponding barcode for each ticket purchased individually.
Here you can see where you can find the barcode on the tickets.
To add tickets, click on the green “+” on the right.
Attention: Did you buy Ruhr-in-Love tickets and have not received any yet? Then please enter „0“ as barcode.

Thanks, you’re a supporter! You can use your tickets without exchange for the new dates in 2021.
As a token of our thanks we will send you a free supporter wristband for each ticket by post.
Please return your tickets by post to I-Motion GmbH, Am Hohen Stein 8, 56218 Mülheim-Kärlich, Germany (Print@Home-Tickets do not have to be returned by post.)
You will then receive a voucher equal to the value of the ticket price (including advance booking fee), which can be used in the I-Motion Online Shop until 31 December 2021
In that case we will contact you.

Information on the buyer
Please enter your complete data here. For correct verification, it has to match with the original ticket purchase.